smartcrowds® AI & Cognitive Analysis
Accelerate & de-risk Innovation with actionable AI insights
Successful innovation thrives on collaboration, viewpoints, feedback and input, but requires structure to deliver effective change. smartcrowds® tackles this challenge head on, making sense of unstructured textual information across large volumes of human input using the very latest AI and Cognitive Analysis technologies to help organisations arrive at the right decisions in the Idea selection process - maximising speed of decision making, minimising cost of delivery and reducing innovation risk.
AI and Cognitive Analysis in Innovation Management
smartcrowds® uses the very latest in Cloud AI and Machine Learning thinking, coupled with industry leading AI and Cognitive Analysis services, to deliver next generation Innovation Management processes. Through text-based Sentiment Analysis of end-user feedback, smartcrowds® can analyse thousands of user responses in seconds, and provide an overall Sentiment score that reflects the level of positivity or negativity around a specific question, topic or idea.
Coupled with advanced filtering on sentiment level and associated key words & key phrases, smartcrowds®’ AI and Cognitive Analysis tools can help organisations hone-in on the biggest problem areas that could deliver quick wins for customers, or the ideas and proposals that offer the most benefit for the target audience, according to the views of the collaborating group, however large.
Faster Decision Making
smartcrowds’ AI and Cognitive Analysis services help enable faster decision making, surfacing the information that an organisation needs, when it needs it, in a fraction of the time that it would take under manual information analysis. Furthermore, the speed of analysis enables more points of interest, trends and repeated themes to be identified in the available timeframe of the innovation project.
Reduced Cost of Delivery
smartcrowds’ AI & Cognitive Analysis services enable organisations to reduce the cost of Delivery. Automated, near real-time idea and feedback scoring removes the need for costly human analysis, often using expensive third parties, to make sense of large volumes of information. Better informed first-time evaluation removes the need for multiple project iterations, optimising the fail-fast-fail cheap innovation approach and reaching successful outcomes at much reduced project cost as a consequence.
Minimising Innovation Risk
Innovation risk is often cited as a barrier to organisations looking to innovate. smartcrowds’ AI and Cognitive Analysis services help organisations significantly reduce exposure to risk and increase confidence in the Innovation process by bringing the key positive and negative viewpoints from large sets of user data to the surface at the touch of a button. Better still, smartcrowds® enables all highlighted viewpoints to be assigned to a tracked ‘plan of action’, ensuring that appropriate remedial, corrective or improvement actions are followed to minimise risk.